Sustainability

Sustainability ADNOC Distribution

A leader in environment and carbon neutrality

Sustainability ADNOC Distribution

A MESSAGE FROM OUR CEO

As we reflect on 2024, I am proud to share the remarkable strides ADNOC Distribution has made in our ongoing commitment to sustainability, innovation, and responsible growth.

This year, we have seen our actions come to life by reaching tangible milestones. We excelled in HSE performance with industry-leading practices, improving the safety and welfare of our employees and preserving our environment.

Our in-country value score of 71%,reflects on our ongoing commitment to fostering economic growth and strengthening our position as a forward-thinking mobility and convenience retail leader.
2024 marks a significant year in our ESG journey.

We have expanded our electric vehicle (EV) charging network to 220 fast and super-fast charging points installed - quadrupling our reach from 50+ in 2023.

Our commitment to our workforce and the communities we serve remains the foundation of everything we do.

We spent AED 3.9 million through our CSR community engagements in 2024, and invested 142,211 man-hours to training across various courses - empowering our people with the skills they need to lead and innovate.

By prioritizing leadership development and technical expertise, we continue to build a culture of excellence. Our Emiratization rate of 62.4%, reflects our dedication to nurturing local talent and their contributions to the UAE’s socio-economic growth.

The journey ahead is one of transformation. As we continue to innovate, collaborate, and drive sustainability across all facets of our business, ADNOC Distribution is primed to meet the mobility challenges of tomorrow. Together, with our dedicated teams and partners, we are building a future that embraces both the well-being of our planet and the communities we serve.

Eng. Bader Saeed Al Lamki

Chief Executive Officer
ADNOC Distribution

A MESSAGE FROM THE CSTSO

As we continue to evolve and drive transformative change, ADNOC Distribution’s commitment to sustainability remains at the heart of our strategic vision.

In 2024, we advanced our sustainability efforts with a heightened sense of responsibility and a clear path forward, ensuring we lead by example for our sector.

We have implemented a decarbonization roadmap as a part of our commitment to reduce carbon footprint and improve environmental performance.

Our goal is to reduce the carbon intensity of our operations by 25% by 2030 and accelerate Net Zero by 2045, aligning with ADNOC Group’s vision.
Making this commitment a reality, in 2024 we generated 5,083 MWh of solar energy to power our service stations in the UAE and converted our entire UAE delivery fleet to use B20 biofuel, a significant milestone in our decarbonization journey.

Our focus on sustainable energy has reached new heights, with the successful expansion of our hydrogen infrastructure.

We accelerated clean mobility with our H2GO green hydrogen refueling station, which now powers a test fleet of Abu Dhabi buses to help build the future of sustainable mobility in the city.

This initiative supports the UAE’s clean energy objectives and positions us at the forefront of the energy transformation.

Through innovation, collaboration, and relentless efforts, we are helping shape a sustainable and resilient future for the UAE and beyond. Together, we will continue to move forward, transforming challenges into opportunities for growth, sustainability, and prosperity.

SUSTAINABILITY FRAMEWORK

ADNOC Distribution’s Sustainability Strategy Framework adopts the ADNOC Group’s sustainability strategy, reinforcing a shared commitment to the provision of responsible, lower-carbon energy. This commitment is pivotal to ensuring continuous and sustainable value creation for the UAE, its citizens, and businesses. Sustainability forms the backbone of ADNOC Distribution’s strategy, and it is integrated across the organization. The Company is committed to incorporating top-tier Health, Safety & Environment standards within its operational framework, contributing to local communities, fostering sustainable economic progress, and channeling investments toward cleaner, cutting-edge energy solutions. To realize its sustainability pledges, the Company has developed a set of goals and objectives to be accomplished over the short, medium, and long term.

The extensive sustainability goals of ADNOC Distribution contribute to the UAE’s strategic vision and resonate with ADNOC Group’s enduring commitment to integrate best-in-class Health, Safety and Environment (HSE) standards across our operations, giving back to communities, supporting sustainable economic development and investing in cleaner new energies.

Our Strategy: ADNOC Sustainability Pillars 2030 strategy

100% of our UAE fleet operates on biofuels, achieving an annual emissions reduction of 1,468 tCO₂e
100% of energy distributed for EV chargers are clean and renewables based
5,083 MWh PV Solar Energy generated on the rooftops of stations in Dubai and Abu Dhabi
Best Solar Project of the Year at Solar Week
31 service stations equipped with solar photovoltaic panels (PV) across ADNOC Distribution’s network in Dubai
220 fast and super-fast EV charging points installed in the UAE
Launched the second phase of the Company’s H2GO green hydrogen refueling station to power a fleet of hydrogen powered buses operated by Abu Dhabi Mobility

25,000 mangroves seeds were planted with customers
5.8 million bottles were collected via Reverse Vending Machines (RVM), creating a positive impact on community and 28,200 users of RVM facilities
561 tCO₂e emissions abatement by Fleet management system. It enables real-time fleet monitoring and route optimization to improve fuel efficiency and reduce emissions
80% of the total water used in car wash operations are treated recycled water
Regular HSE Impact Assessments and the Environmental Impact Identification (ENVID) evaluations to identify and mitigate environmental impact

71.4% In-Country-Value contribution of the total contracts, and 950 local suppliers engaged with nearly 2,100 contracts awarded
AED 3.98 million invested in CSR and related sponsorship initiatives
96% Customer satisfaction score
75% Net Promoter score showcased customer loyalty

Diverse workforce of 77 nationalities and in 2024, we recruited over 3,805 new employees from more than 15 nationalities.
7% Increased women representation in top management positions.
14% in STEM-related positions.
20% in junior management positions.
62% of Emiratization rate.
958 unique training courses, covering various categories such as leadership, functional & technical skills, business & behavior, culture transformation & HSE.
22 People Connect sessions conducted with the CEO and 30+ Town Halls and leadership engagement sessions.
900 or 70% Corporate employees have completed ESG awareness, including classroom training for senior management.
142,211 hours of Total Training Hours for employees.

65 dedicated well-being initiatives under 100X Your Wellbeing program
AI – Fatigue Management System Implemented the system that prevents fatigue and alerts the driver in the case of risk
Zero Fatalities, zero high consequence work-related injuries and 0.04 Total Recordable Injury Rate (TRIR)
Zero Catastrophic Events
Zero IVMS Violations (Heavy)
+1,200 HSE Recognitions
Launched ADNOC Distribution’s first Health Day and Global Ergonomics month across the company

46 Health, Safety, and Environmental (HSE) Management System Audits,
267 HSE contractor audits,
39 camp welfare audits,
33 marine service station audits

ESG Sub-Committee - Established, under the Board’s Executive Committee, to drive the Company’s ESG agenda
Robust business model with consistent cash flow generation, backed by a solid regulatory framework, industry-leading profit margins, and minimal exposure to fluctuations in oil prices
ISO 22241 certification successfully completed for ADNOC Blue
A sustainability-linked loan, linking financing objectives with sustainability performance. In 2024, we successfully achieved the two KPIs under the SLL
ZERO INCIDENTS of discrimination, human rights grievances, non-compliance and number of data privacy reported in 2024
100% employees received training and communication on code of conduct, ethical practices, and anti-corruption
Certified with ISO 50001:2018 on Energy Management

Advancing Towards Net Zero by 2045

Pillar 1

Decarbonizing Our Operations

Pillar 2

Growing Our Lower-Carbon Solutions

Pillar 3

Leveraging Technology and Partnerships

Pillar 4

Promoting Biodiversity and Nature-Based Solutions