ADNOC

Terms and Conditions

Let’s go Shop and Win Raffle (the "Raffle")


1.      Duration of the Let’s go Shop and Win Raffle

1.1    All references to time in these Raffle T&Cs are a reference to the local UAE time on the date stated. The period for this promotion is from 00:01am (UAE local time) on 2nd May 2022 until 23.59pm (UAE local time) on 31st July 2022 (the "Promotion Period"). Abu Dhabi National Oil Company For Distribution PJSC (the "Promoter") reserves the right to extend the Promotion Period at its sole discretion.

2.       Eligibility to enter

2.1     Entry to the Raffle is open to persons who are (i) UAE residents, (ii) who have an ADNOC Rewards Account (a "Rewards Account") and (iii) who are aged 18 years and over ("Eligible Entrants"), excluding active members (including directors, management, employees, and contracted workers) of the Promoter.

2.2     Each Eligible Entrant will be identified through their unique Rewards Account. An Eligible Entrant may 'opt-out' of the Raffle by not providing their Rewards Account details at the time of purchase. 

3.        Entry into the promotion

3.1      To enter the Raffle, Eligible Entrants must, during the Promotion Period, purchase any of the following products from any ADNOC Distribution service station within the UAE:

          (a) Either 91, 95 or 98 gasoline with a minimum spend of AED 60 (an "Eligible Fuel Transaction").
Regardless of the number of transactions made by an Eligible Entrant in one day which constitute an Eligible Fuel Transaction, only one entry per day is permitted and shall be considered as an entry to the Raffle. The eligible entry of a particular day will be the Eligible Fuel Transaction with the highest purchase price; or

         (b) Products or services (with a minimum spend of AED 10) from an ADNOC Oasis convenience store, ADNOC service station car wash or lube change facilities, but does not include any Excluded Products, as defined in these Raffle T&Cs (an "Eligible Non-fuel Transaction").

3.2        "Excluded Products" shall take the meaning given to it in the ADNOC Reward Terms.

3.3        Purchases made from non-participating stores at ADNOC stations also constitute Excluded Products.

3.4       Subject to the provisions of these Raffle T&Cs, for each Eligible Fuel Transaction and each Eligible Non-fuel Transaction that is undertaken by an Eligible Entrant per transaction day (being from 00:01am to 23:59pm) (in each case an Eligible Transaction), that Eligible Entrant will be entitled to receive the number of entries listed in the table below (in each case an "Eligible Entry").

 

3.5 The number of Raffle tickets per category of purchase (Fuel, C Store, Car Wash, Lube change and LPG), is based on the following breakdown

 

Prize draw entries (different minimum between fuel vs non-fuel)

PRODUCTS

Fuel

60+ AED  (one chance per day)

 

Non Fuel

10+ AED (one chance per purchase)

91

95

98

C-store, Car Wash, Lube Change, LPG

Cash or Card*

1 ticket

1 tickets

3 tickets

3 ticket for 10AED+ spend

ADNOC Wallet (pre-paid only)*
Double your tickets

2 ticket

2 tickets

6 tickets

6 ticket for 10AED+ spend

Super Weekend (Sat, Sunday)

All entries are doubled automatically.

*Further details set out at Sections 3.9 and 4.2 of these Raffle T&Cs.

3.6      Subject to the provisions of these Raffle T&C, each Eligible Entry will be added to and recorded on the Eligible Entrant’s Rewards Account.

3.7      Eligible Entries that are awarded up until 23:59pm on the day preceding the next scheduled draw will be added into that draw. Any Eligible Entries awarded after that time will, subject to the provisions of these Raffle T&Cs, be entered into the following schedule draw.

3.8     Raffle tickets shall be awarded to customers in accordance with the table set out at Section 3.5 of these Raffle T&Cs. A customer may use points that they have accumulated and not used on their Rewards Account ("Accumulated Points") to pay for an Eligible Transaction. 

3.9      Where a customer uses either (i) solely their Accumulated Points, or (ii) a combination of their Accumulated Points and cash or card to pay for an Eligible Transaction, the customer will receive the number of Raffle tickets designated for cash or card payments (as set out in the table at Section 3.5 of these Raffle T&Cs). Eligible Transactions which are paid for using a customer's ADNOC Wallet shall be awarded Raffle tickets as set out at Section 4.2 of these Raffle T&Cs.

 

4.      ADNOC Wallet

4.1      Eligible Entrants can pay for their Eligible Transactions from their own pre-paid ADNOC Wallet account ("ADNOC Wallet") provided that it is linked to their Rewards Account (whether as an individual ADNOC Wallet or family ADNOC Wallet account). If an Eligible Entrant pays for an Eligible Transaction from an ADNOC Wallet that is not linked to their Rewards Account, that Eligible Transaction will not constitute an Eligible Entry.

4.2      Customers will receive double the amount of Raffle tickets when they pay with their ADNOC Wallet, as set out at Section 3.5 of these Raffle T&Cs. Customers will also receive double the amount of Raffle tickets when they pay with a combination of their Accumulated Points and via their ADNOC Wallet.

4.3       Eligible Transactions purchased using a pre-paid ADNOC Wallet shall be considered Eligible Entries. Purchases made through the ADNOC Corporate wallet or through a post-paid ADNOC Wallet are not eligible for entry into the Raffle.

 

5.       Family Accounts

5.1      Where a Rewards Account has been opened as an ADNOC Rewards Family Membership (as defined in the ADNOC Rewards Terms) each of the Accountholder and their Relations (as defined in the ADNOC Rewards Terms) that are linked to that ADNOC Rewards Family Membership shall be considered as separate Eligible Entrants (provided such entrants meet the criteria as set out at Section 2.1 of these Raffle T&Cs), however for the purpose of clarity all the entries will be accounted for against the Accountholder and the winning prize (if any) will be handed over to the Accountholder irrespective of which Relation or beneficiaries transaction generated the winning ticket.

 

6.        Drawing of entries

6.1      There will be 3 draws occurring during the Promotion Period. Each draw will occur at 10am on the draw date. The last draw will occur on Monday 1st August 2022. If any of the scheduled draw dates is a public holiday in the UAE, that scheduled draw will then be undertaken on the first working day after such public holiday. Details below:

 

Date

Prizes

Number Winners

6th June 2022

  • 10 winners – 100 grams gold each
  • 10 winners – AED 10,000 each
  • 10 winners – 1 (one) iPhone 13 each
  • 1 winner – 1 (one) years' free fuel (by way of rewards points)*
  • 1 winner – 1 (one) years' Lube change (by way of rewards points)*
  • 1 winner – 1 (one) years' free Car wash (by way of rewards points)*
  • 1 winner – 1 (one) 2022 Camaro LT 3.6L (Red)- Chassis (Vehicle Identification Number: 1G1F91RS3N0109465)*

34

4th July 2022

  • 10 winners – 100 grams gold each
  • 10 winners – AED 10,000 each
  • 10 winners – 1 (one) iPhone 13 each
  • 1 winner – 1 (one) years' free fuel (by way of rewards points)*
  • 1 winner – 1 (one) years' Lube change (by way of rewards points)*
  • 1 winner – 1 (one) years' Car wash (by way of rewards points)*
  • 1 winner – 1 (one) 2022 Chevrolet Slilverado T.B Shaheen ex (Cherry Red)- Chassis (Vehicle Identification Number: 3GCPY9EL7NG189537)*

34

1st August 2022

  • 10 winners – 100 grams gold each
  • 2 winners – AED 250,000 each
  • 10 winners – 1 (one) iPhone 13 each
  • 1 winner – 1 (one) years' free fuel (by way of rewards points)*
  • 1 winner – 1 (one) years' free Lube change (by way of rewards points)*
  • 1 winner – 1 (one) years' free Car wash (by way of rewards points)*
  • 1 winner – 1 (one) Chevrolet 2022 Tahoe Z71, 6.2L (Beige) Chassis (Vehicle Identification Number: 1GNSK8KLXNR133397)*

26

 

*Subject to the provisions of Section 7 of these Raffle T&Cs.

6.2      34 winners will be selected in the first and second draw, and 26 winners will be selected in the last draw. Winners will be drawn from the pool of the registered Eligible Entries for that draw.

6.3      The results of each draw are final.

 

7.       Prizes

 7.1      Each prize is awarded as is and as stated in these Raffles T&Cs and no compensation will be payable if a winner is unable to use the prize as stated. Prizes are non-exchangeable and non-redeemable for cash, or other goods or services. A prize cannot be transferred to any other person.

7.2      By accepting the prize, the winner accepts the conditions of use of that prize.

7.3      Free fuel for a year is given by way of rewards points which shall be added to the winner's Rewards Account, and is capped to a maximum of AED 19,200, per winner.

7.4      Free car wash for a year is by way of rewards points which shall be added to the winner's Rewards Account, and is capped to a maximum of AED 1,680 ,per winner.

7.5      Free lube change for a year is given by way of rewards points which shall be added to the winner's Rewards Account, and is capped to a maximum of AED 1,000, per winner.

7.6      Car color and specifications may vary from the image displayed on the artwork, but will be provided in accordance with the specifications set out at Section 6.1 of these Raffle T&Cs. 

8.      Notification of Winners

8.1     Winners will be notified by phone using the phone number associated to the winner's Rewards Account. In addition, winners of each draw will be announced on social media, on the Promoter’s mobile app and on the Promoter's website. The Promoter reserves the right to announce the winners on other media platforms as it may decide from time to time.

8.2      Should the Promoter be unable to contact or reach a winner within 14 days following the relevant draw, the winner will be disqualified and the prize shall be forfeited.

 

9.      Receiving the prize

9.1      Winners will have 14 days from the date of notification in which to claim their prize and provide to the Promoter their official proof of identity, by email (passport and EID, and any other documents which may be requested) and such documents shall be verified by the Promoter in order to determine the winner's eligibility to receive the prize (the "Verification Process"). If the winner fails to claim their prize and/or provide the documentation required by this Section 9.1 of these Raffle T&Cs, the winner will be disqualified and the prize shall be forfeited.

9.2      If the winner successfully completes the Verification Process, the winner will receive an email notifying them of the same, and the winner shall retrieve his/her prize within 30 days of receiving such notification. If the winner fails to retrieve his/her prize within the aforementioned time frame, the winner will be disqualified and the prize shall be forfeited. 

9.3      Winners shall be contacted by a third party agent in respect of retrieval of the winner's prize, except in respect of car-prizes. For car-prizes, the winner will be required to comply with the instructions provided by the Promoter in order to retrieve their prize (including but not limited to the winner physically attending the designated car showroom and completing the required paperwork formalities).

9.4      Photos and names of winners may be published on the Promoter’s social media channels, website and mobile app. Additionally, winners of each draw may be required to share pictures of themselves, social media content, or to share video or photo footage of themselves and by the customer's very participation in the Raffle, the winner hereby expresses his/her consent to the publication and/or sharing of their name, photos and any other forms of social media content associated with the Raffle. The winner agrees to cooperate with the Promoter and to provide any photos, videos and other social media content, as requested by the Promoter in association with the Raffle. Winners acknowledge and agree that no compensation will be provided for this.

 

10.     Release

10.1     By participating in this Raffle, and to the extent permitted by the applicable laws of the United Arab Emirates in the Emirate of Abu Dhabi, each participating customer agrees to release, discharge, indemnify and hold harmless the Promoter and each of their parents, subsidiaries, affiliates, related companies, advisors, advertising/promotion agencies and other suppliers, as well as their directors, officers, advisors and employees from and against any and all claims, liability, costs, losses, damages or injuries of any kind arising out of or in connection with the customer's participation in the Raffle. The customer hereby declares that he/she shall not make any demand, complaint or claim against the Promoter and each of their parents, subsidiaries, affiliates, related companies, advisors, advertising/promotion agencies and other suppliers, as well as their directors, officers, advisors and employees in respect of any matter relating to or in connection with the Raffle.

 

11.      Liability

 

11.1    The Promoter shall not be liable in contract, tort, negligence, or otherwise, for any loss or damage whatsoever arising from or in any way connected with the customer's entry into the Raffle or in connection with or arising from the use of the Raffle prizes. The customer's participation in the Raffle is at the customer's exclusive and sole responsibility, and the Promoter, its Affiliates or is authorised representatives shall not bear any responsibility for any damage (including bodily damage), financial loss, physical loss or expense of any kind and sort caused to any customer, related directly or indirectly to the Raffle and/or winning thereof. 

11.2    Each winner is responsible for all costs incurred in claiming and using his/her winning prize. For the avoidance of doubt, the Promoter shall not be responsible in any way whatsoever for the delivery, or any delay in delivery of the prize. The Promoter shall not be responsible the non-delivery of the prize except where such non-delivery is due to the sole fault of the Promoter. 

11.3    The Promoter reserves the right to reject any entry (and award any ticket to a substitute winner), to be determined at the Promoter's sole discretion, if it has grounds to believe that the customer has breached any of these Raffle T&Cs, acted fraudulently or illegally, or on other reasonable grounds and shall have no liability for any loss or damage arising from such rejection. Failure by the Promoter to enforce any of its rights afforded by these Raffle T&Cs does not constitute a waiver of those rights.

 

12.       Alteration, extension / suspension, and termination

12.1     To the maximum extent permitted by laws of the United Arab Emirates in the Emirate of Abu Dhabi, and where this is necessary or desirable by the Promoter due to supervening circumstances beyond its reasonable control, the Promoter reserves the right to change these Raffle T&Cs, and suspend, extend and/or terminate this promotion and the Raffle at any time, without prior notice.

 

13.       Governing law

13.1     These Raffle T&Cs, their subject matter and their formation, are governed by the laws of Abu Dhabi and the applicable federal laws of the United Arab Emirates. The Courts of Abu Dhabi will have exclusive jurisdiction to hear and determine any action or proceeding and to resolve any disputes which may arise out of or in relation to the Raffle T&Cs.

 

14.      Miscellaneous

14.1    By undertaking an Eligible Fuel Transaction or an Eligible Non-Fuel Transaction, all Eligible Entrants agree to be bound by these Raffle T&Cs and to receive additional promotional activity from the Promoter or any of their affiliates.

14.2    These Raffle T&Cs are available in both Arabic and English. In the event of any inconsistency between the Arabic and English versions of these Raffle T&Cs, the English version shall prevail.

14.3    These Raffle T&Cs are to be read in conjunction with the ADNOC Privacy Policy, the ADNOC Wallet Terms and the ADNOC Rewards Terms, all of which form part of these Raffle T&Cs and which are available from our website.

14.4     The Promoter reserve the right to amend or add to these Terms & Conditions. 

14.5     All intellectual property rights shall remain the property of their respective owners. 

14.6    By participating in the Raffle, each customer agrees, confirm and declares that he/she has read these Raffle T&Cs and even if he/she has not read these Raffle T&Cs, he/she agrees that these Raffle T&Cs shall apply to him/her and shall be binding on the customer for any matter and purpose associated with or in connection with the Raffle.

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